Privacy Policy

1 Information We Collect

Depending on how you use our Platform, we may collect the following information:

1.1 Registration Information

When you create an account, we may collect: Full name, Mobile number, Email address, Date of birth, Age, Gender, Marital status, Login credentials, Location, Profile photograph.

1.2 Matrimonial Profile Information

To provide our matchmaking services, you may voluntarily provide: Education, Occupation, Employer/business information, Income range, Family details, Father’s/mother’s details, Siblings’ information, Hobbies and interests, Lifestyle preferences, Matrimonial preferences, Religion/community information, Horoscope-related information, Partner preferences, Photographs, and other profile details.

You should only provide information that you are comfortable sharing with other registered members.

1.3 Communication Information

We may process information relating to your communications and interactions with other members through features available on the Platform, including interests, requests and messages.

1.4 Payment Information

When you purchase a membership or other paid service, payment may be processed through third-party payment service providers such as Razorpay. We do not request or store your UPI PIN, ATM PIN, Card CVV, Internet banking password, or complete payment credentials.

1.5 Technical & Usage Information

When you access our Platform, we may automatically collect: IP address, Browser type and version, Operating system, Device information, Unique device identifiers, Mobile network information, Pages viewed and features used, Access timestamps, Referring website address, Language preferences, Crash logs and performance data.

2 How We Use Your Information

We process personal information for the following purposes:

• Creating, verifying and managing user accounts;
• Creating and displaying matrimonial profiles;
• Providing matchmaking services and recommendation features;
• Enabling member communication and interaction;
• Processing membership subscriptions and transactions;
• Providing customer support and responding to inquiries;
• Verifying user identity and preventing fake or duplicate accounts;
• Detecting and preventing fraud, spam, harassment and abuse;
• Improving, maintaining and optimizing our Platform;
• Analyzing user trends and Platform performance;
• Sending administrative notices, security alerts and transactional updates;
• Sending promotional communications where permitted;
• Enforcing our Terms & Conditions;
• Complying with applicable laws and regulatory requirements.

3 Matrimonial Profile Visibility

Life Matrimony is a matrimonial platform. Information that you voluntarily include in your matrimonial profile may be visible to other registered users.

Depending on the features and privacy settings available on the Platform, other users may be able to view information such as Name, Age, Education, Occupation, Location, Family information, Photographs, Lifestyle information, and Matrimonial preferences.

4 Information About Other People

If you provide information about a family member, parent, relative or another person while creating your matrimonial profile, you confirm that you have the appropriate permission or lawful basis to provide such information.

You should not upload another person’s photograph, contact information or personal information without appropriate authorization.

5 Cookies and Similar Technologies

Life Matrimony may use cookies and similar technologies to keep users logged in, remember user preferences, improve Platform functionality, improve website security, understand how users use the Platform, analyze website performance, and improve our services.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Platform.

6 How We Share Information

We may share personal information where reasonably necessary to operate, maintain and improve our services with trusted service providers including payment gateways, cloud hosting providers, technology service providers, customer support providers, analytics providers, security/fraud-prevention providers, professional advisers, and legal/regulatory service providers.

Life Matrimony does NOT sell your personal information as a commercial product.

7 Payment Information

Payments for memberships and other paid services may be processed through authorized payment gateways such as Razorpay.

Life Matrimony does not ask users to provide their UPI PIN, card CVV, ATM PIN, banking password or OTP to us. Users should never share such confidential information with anyone claiming to represent Life Matrimony.

8 Data Security

We use reasonable technical, administrative and organizational measures designed to protect your personal information against unauthorized access, disclosure, loss, misuse, alteration or destruction.

You are responsible for keeping your account password and login credentials confidential.

9 Data Retention

We retain personal information for as long as reasonably necessary for providing our services, maintaining your account, processing transactions, providing customer support, preventing fraud/misuse, resolving disputes, enforcing agreements, and meeting legal or regulatory requirements.

10 Your Rights and Choices

Subject to applicable laws and regulations, you may have the right to access your personal information, correct inaccurate information, update your profile, request deletion of certain information, close your account, manage communication preferences, or withdraw consent.

Requests may be submitted to: lifematrimonytamil@gmail.com

11 Marketing Communications

We may send promotional communications regarding Life Matrimony services, membership plans, offers or relevant updates. You may opt out of promotional communications at any time by using the unsubscribe option or by contacting us.

12 Third-Party Services and Links

Our Platform may contain links to or integrations with third-party websites, applications and services. Life Matrimony is not responsible for the privacy practices, content or security of third-party websites or services.

14 Children’s Privacy

Life Matrimony is intended strictly for individuals who are legally eligible to seek matrimonial relationships. We do not knowingly permit ineligible individuals to create accounts.

15 Fraud Prevention

We may use personal and technical information to identify and prevent fake profiles, impersonation, fraudulent transactions, account misuse, spam, harassment, and unauthorized access.

16 Legal Disclosure

We may disclose personal information where required to comply with applicable law, respond to lawful government requests, comply with court orders, protect company rights, or prevent security threats.

17 Account Deletion

You may request closure or deletion of your account by contacting us at: lifematrimonytamil@gmail.com

18 Changes to This Privacy Policy

Life Matrimony may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page with a revised date.